I'm sorry but we our currently not offering returns or refunds for the services we provide at this time. If your not satisfied with any of the work we have provided you. Please Contact me Joseph Ross at (469)612-9983 I am the owner of Half-Priced Marketing and I will do all I can to figure out a way to resolve the issue. Which may include offering you one of our other services, having another team member fulfill your order, and/or handling your order myself.